Recent Posts

Do You Ever Check Your Toilet?

7/13/2018 (Permalink)

Water Damage Do You Ever Check Your Toilet? Cracks & leaks lead up to water damage

A clogged toilet occurs more often than you think. The inner workings of a toilet are simple and maintenance will keep you from spending excess money. The homeowner of a 2 story home in Newport, Oregon overlooked the cracked float which maintains the water level in the tank. The crack caused the tank to continue to fill with water and spill onto the bathroom floor.

The combination of a clog and cracked float caused water damage to the flooring and walls on the 2nd level while causing the ceiling on the 1st floor to show water damage. SERVPRO of Lincoln & Polk Counties was notified of the water damage and responded.

When water damage or a leak is spotted, call on SERVPRO of Lincoln & Polk Counties, your professional company who has water certified technicians to extract and cleanup the damage. We operate 24/7/365 and offer all of our services because when disaster strikes, it waits for no one. Give us a call at (541) 265-7777 and we will ease the burden you are faced with.

Water Loss at Large Salem, Oregon Business

3/26/2018 (Permalink)

Commercial Water Loss at Large Salem, Oregon Business Drying equipment at Salem, Oregon business

Any sort of water or fire loss can adversely affect your business continuity. How quickly can you get back to business after a loss like that?

Planning ahead and creating an emergency plan will increase the odds of keeping the doors open. The following are some measures to consider in developing an emergency plan:

  • Develop a business continuity plan by determining what is critical to survive and recover. What staff, materials and equipment are absolutely necessary to keep the business running.
  • Understand your insurance coverage. Have a discussion with your insurance agent about coverages, loss of wages. When, not if, a loss occurs you don’t want any surprises and your agent really does want to make sure you’re covered the way you want.
  • Prepare an emergency plan, document it and train your staff.
  • Secure your facility and equipment. Know where the exits are, where fire extinguishers, smoke alarms and detectors are located. Does your facility have an AED? Who has been trained to operate it?
  • Who are your preferred vendors? Do you have a plumber or electrician you prefer to work with? Have you shared that with your staff?

SERVPRO of Salem West received a call from this Salem, Oregon business. Because they had an emergency plan, they knew exactly who to call when they discovered a sewer pipe had been leaking into the crawl space.

To work with a SERVPRO of Salem West consultant on your emergency plan, call us at (503) 393-9999.

Fire Affects Salem, Oregon Business

3/26/2018 (Permalink)

Commercial Fire Affects Salem, Oregon Business Fire in this Salem, Oregon business burned pool tables, computers, even this chair!

Vandals broke into this Salem, Oregon business, setting fires on top of the pool table, on the counter and vandalizing throughout the building as well late one evening.

The distraught owner called in SERVPRO of Salem West to assess the damage and see how quickly the clean up and repairs could be done. They wanted to be back in business as soon as possible.

A few of our technicians worked with the owner and manager to sort through items to determine if items could be salvaged or had to be put in the trash. There was damage to a couple of laptops.  We have electronic repair and cleaning for smoke and fire damage but in this instance, the damage was too great.  We had another crew working on mitigation, demolition and repairs. Although we were called in to help at a time when arson and vandalism had occurred, a great working relationship was built with the owner.  We were pleased to announce to him we were done with the work in just a few days so he could open the doors to customers.  His employees were back to work and business was booming once again. 

If you have a late night loss at your place of business, call the pros at SERVPRO of Salem West. We can be reached anytime at (503) 393-9999.  We’re always here to help.

Candle Causes Fire in Salem, Oregon Home

3/26/2018 (Permalink)

Fire Damage Candle Causes Fire in Salem, Oregon Home Proper cleaning of smoke and soot at Salem, Oregon home

This Salem, Oregon home owner suffered from smoke damage. A lit candle was too close to a curtain which started a home fire.  The room where the fire occurred had heavy soot and smoke.  Because smoke drifts through the air, there was smoke and soot at a lesser degree throughout the entire home.

The odor and soot should be removed and treated as soon as possible. These homeowners called SERVPRO of Salem West, knowing our experience and knowledge would provide the best possible result restoring their home and making it look “like it never even happened.”

The process of taking care smoke odor is methodical and detailed. First, we treat the walls, floors and ceiling that have been damaged by the smoke with a special spray. The spray limits the amount of smoke molecules that get in the air. It contains penetrants and emulsifiers to slow down or stop the odor evaporation process. If the odor can’t get through, the smell won’t get through either.

Secondly, after the fire there are smoke odors in the air. Our technicians will spray a product to counteract those smells.  The last step in the smoke odor treatment is thermal fogging.  The product used will react with the odor-causing residues and eliminate the odor rather than just mask them.

SERVPRO of Salem West is available 24/7 and can be reached at (503) 393-9999.

Commercial Fire & Water Cleanup.

1/15/2018 (Permalink)

Sometimes fires are accidents and sometimes they’re started purposely. Unfortunately for this bar, the fire was set on purpose. Along with having some fire damage, there was also water damage from the sprinklers that had been set off.  

No matter the situation, SERVPRO is here to help whenever there’s a disaster. We have a great staff round-the-clock to get things back to normal any time of day. Our staff is well trained and ready to get the doors back open to your business as soon as possible.

Here at SERVPRO we take pride in our work, we work hard so you don’t have to, making it look “Like it never even happened.”  Our team is productive, skilled, informative, kind, and very courteous.

Make SERVPRO of Lincoln & Polk Counties your first choice for all your cleanup & restoration needs. Please call us 24/7/365 at (541) 265-7777 to schedule an inspection or cleanup.  

House Fire.

11/22/2017 (Permalink)

Sometimes fires can be caught early when they are small and easy to put out, other times they happen when you’re not home or become to large to put out yourself before it destroys most of your home.

During a devastating time like this, you can look on the bright side of things and know your friendly, reliable team at SERVPRO of Lincoln & Polk Counties is here to help and is going to turn things around.

Not only are we going to make the damages look “Like it never even happened.” but we are also going to keep you feeling confident and comfortable throughout the whole process, with updates, new findings and explaining the steps we take along the way to get the job done right the first time.  

Life can hits us with unexpected and/or unwanted problems, issues and complications, but in the end there is always something to smile about.

Get a quote and lots of smiles 24/7/365 with SERVPRO by calling (541) 265-7777.

Get Mold Taken Care of.

11/10/2017 (Permalink)

Mold Remediation Get Mold Taken Care of. Mold.

Mold can happen to anyone at anytime, in their home or business. Mold can be in places you never go, like in your attic orplaces you go often, like your bathroom. 

It’s best to get things checked out after being saturated, wet or exposed to moisture to look for mold growth. Mold is almost always a problem before it is even discovered and can start to grow after 24 to 48 hours.

SERVPRO of Lincoln & Polk Counties is here 24/7/365 to inspect, clean, treat, and remove mold. SERVPRO also handles water damage the right way, the first time, to make sure everything gets properly dried and treated to prevent mold.

If you suspect mold in your home or business, or have any kind of water damage, it can lead to having mold so call (541) 265-7777 and let the pros at SERVPRO take a look and make sure the problem gets taken care of right “Like it never even happened”.

Kitchen Fires

10/30/2017 (Permalink)

  • U.S. fire departments responded to an estimated annual average of 166,100 home cooking-related fires between 2010-2014 resulting in 480 civilian deaths, 5,540 civilian injuries and $1.1 billion in direct damage.
  • Two of every five (43%) home fires started in the kitchen.
  • Unattended cooking was a factor in one-third of reported home cooking fires.
  • Two-thirds of home cooking fires started with ignition of food or other cooking materials.
  • Ranges accounted for three of every five (62%) home cooking fire incidents. Ovens accounted for 13%.
  • Clothing was the item first ignited in less than 1% of home cooking fires, but these incidents accounted for 18% of the cooking fire deaths.
  • More than half of people injured in home fires involving cooking equipment were hurt while attempting to fight the fire themselves.
  • Frying is the leading activity associated with cooking fires.

Information provided by NFPA. 

When fire strikes call SERVPRO of Lincoln & Polk Counties at (541) 265 7777.

CE & BBQ for Premier NW Insurance.

9/29/2017 (Permalink)

Community CE & BBQ for Premier NW Insurance. Thank you card from NW Insurance.

SERVPRO offers Continuing Education classes for insurance agents. Sometimes we even toss in a BBQ!

Premier NW Insurance was very thankful for our generosity.

If you're in need of some CE hours call SERVPRO of Salem West at (503)393-9999 to schedule.

Fire By The Numbers.

8/7/2017 (Permalink)

Fire Damage Fire By The Numbers. Building fire in Silverton, Oregon

Fires in the U.S.  

In 2015, there were 1,345,500 fires reported in the United States. These fires caused 3,280 civilian deaths, 15,700 civilian injuries, and $14.3 billion in property damage.

  • 501,500 were structure fires, causing 2,685 civilian deaths, 13,000 civilian injuries, and $10.3 billion in property damage.
  • 204,500 were vehicle fires, causing 500 civilian fire deaths, 1,875 civilian fire injuries, and $1.8 billion in property damage.
  • 639,500 were outside and other fires, causing 95 civilian fire deaths, 825 civilian fire injuries, and $252 million in property damage.

In 2015, U.S. fire departments responded to a fire every 23 seconds. One structure fire was reported every 63 seconds.

  • One home structure fire was reported every 86 seconds.
  • One civilian fire injury was reported every 34 minutes.
  • One civilian fire death occurred every 2 hours and 40 minutes.
  • One outside and other fire was reported every 52 seconds.
  • One highway vehicle fire was reported every 3 minutes 1 seconds.

Full details can be found by clicking the link to NFPA